Trade Account Application and Benefits

A LabelDepot trade account gives your business lower prices, flexible payment terms and a dedicated account manager. If you're buying labels regularly, a trade account saves you money on every order. Applications take five minutes and most are approved within 24 hours.

Who Qualifies

Trade accounts are available to any legitimate business or organisation that purchases labels on an ongoing basis. You don't need to be a large company.

• ABN holders: sole traders, partnerships, companies and trusts with a valid Australian Business Number.
• Government departments: federal, state and local government agencies. Purchase order arrangements available.
• Schools and universities: public and private education providers.
• Hospitals and healthcare facilities: public hospitals, private clinics, pathology labs and aged-care providers.
• Registered charities and not-for-profits: with a valid ABN or ACN.

Volume Discount Tiers

Trade account holders receive automatic discounts based on order size. These discounts apply on top of any catalogue sale pricing.

Discounts are calculated per order. Cases refer to our standard case quantities (typically 8-12 rolls per case for thermal labels). For high-volume contracts, we offer fixed pricing locked in for 6 or 12 months.

Trade Account Benefits

Price isn't the only reason to open a trade account. Here's what you get:

• 30-day payment terms: pay on invoice, net 30 days from date of dispatch. No credit card surcharges. Subject to credit approval on first application.
• Dedicated account manager: one point of contact who knows your business, your products and your printers. Direct phone and email access.
• Priority dispatch: trade orders are picked and packed ahead of retail orders for fast dispatch.
• Custom login portal: your own account dashboard with order history, saved products, delivery tracking and downloadable invoices.
• One-click reordering: reorder your regular products in two clicks from your order history. No need to search the catalogue each time.
• Scheduled orders: set up automatic recurring orders on a weekly, fortnightly or monthly basis. Stock arrives without you having to think about it.

Delivery

Trade accounts receive preferential freight rates and free delivery on qualifying orders.

• Free metro delivery: orders over $200 (ex. GST) ship free to all Australian capital city metro areas.
• Flat $15 regional delivery: a flat rate of $15 for regional and rural addresses, regardless of order weight.
• Express available: next-business-day express delivery to metro areas for urgent orders. Quoted at checkout.
• Bulk freight: pallet quantities ship via road freight with tailored rates. Your account manager will arrange the most cost-effective option.

How to Apply

The application process is simple. Most approvals happen within 24 hours on business days.

1. Submit the online form: provide your business name, ABN, delivery address, billing contact and an estimate of your monthly label usage.
2. ABN verification: we verify your ABN against the Australian Business Register. This is automatic and takes seconds.
3. Credit assessment: for 30-day terms, a standard credit check is completed. Orders under $2,000/month are typically approved without additional references.
4. Account activation: you'll receive login credentials and your account manager's direct contact details by email. You can place your first order immediately.

The entire process usually takes less than 24 hours. For government and large enterprise accounts requiring purchase order arrangements, allow two to three business days for setup.

Your Account Dashboard

Once approved, you'll have access to a custom portal with tools built for repeat ordering.

• Order history: view, track and reorder from every past order.
• Saved products: bookmark your regular items for fast access.
• Delivery tracking: real-time tracking links for every shipment.
• Invoice downloads: download PDF invoices and statements for your accounts team.
• Multiple delivery addresses: save and manage multiple ship-to locations for multi-site businesses.

For details on case quantities and MOQs, see our Bulk Ordering Guide.